Testimonials - 2016

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12 January 2017

Dear Darren.

A belated thanks to all the team at Casablanca for sorting us out with an excellent little marquee for our party back on 19th November. Despite some seriously heavy and prolonged rain that night, it remained water-tight from above, and with the lights, carpet, etc, was just right for our needs.

The installation and removal were done on time and in a friendly and business-like manner.

So glad we went to the professionals for this!

Kind Regards.

David

28 November 2016

Good morning Will.

I hope you don't mind me contacting you on your direct email. I just thought that I should email you to let you know the fantastic customer service that I received from one of your employees Darren.

I was really stressed that I had left getting something's for a Christmas function late but Darren was so great to do business with and made everything so simple. I am a big believer when someone dose a good job to give some feedback to the person above. He was fantastic and it made my experience so much nicer.

Many thanks.

Kenny Leahy

General Manager

28 November 2016

Hi Darren,

Thanks for everything the guys were great. The event was a great success, marquee was great very positive feedback and will definitely be keeping your details.

Kind regards,

Linda

19 September 2016

Hi Jonathan and Priya,

I just wanted to say thank you for providing the marquee for our event last week. The event was a great success and most importantly my client was very happy at the end of it! Priya, thank you for dealing with the many enquiries I had for you, you were always so responsive and a real pleasure to deal with. Jonathan, your on-site team were amazing. they worked so hard on both days, they are credit to your company and represented casablanca hire brilliantly. I shall most certainly recommend and use you again for future events.

Keep in touch

Kind regards,

Sarah

02 September 2016

Dear Rob,

We would like to express our appreciation of the service your company has provided. The erection and dismantling teams were both polite and efficient, and, we would also like our thanks to be passed onto the sales/customer team whose care was greatly appreciated. When we visited your office to discuss our furniture requirements we were impressed by the young man who overheard what items we were interested in and without prompting brought to the room one of the tables for us to look at. In all an excellent service.

Yours sincerely

Mike & Pauline McCarthy

18 August 2016

Dear Darren,

I was just placing the order when my husband phoned to say his office would supply the glasses. I did however just want to say thanks so much for such speedy and helpful service, hugely appreciated and very impressive,

Thank you. Best,

Nicola.

17 August 2016

Hi Rob,

I trust all went well with the takedown on Monday and once again, huge thanks to Casablanca for providing us with such an amazing service again this year.

Many thanks,

Lara

16 August 2016

Good morning Natasha,

I wanted to let you know that the marquees have all been set up and look absolutely fantastic. Unfortunately due to train delays (of course it happened today!) I was 5 minutes late to meet your team. I would like to let you know how great your team are.

When I arrived, they had already started putting everything out and were very quick to react when I told them where the marquees needed to be set up. All of them were working very hard and efficiently – all were helping each other and doing their part. It was honestly amazing to see.

They have brilliant work ethic and a true asset to Casablanca. Please do pass my thanks onto them. Thanks again to you and your team. You are lifesavers and we will definitely use your company again in the future.

Kinds regards,

Careers Coordinator Imperial College Business School

13 August 2016

Dear Rob

Many thanks to you and the Casablanca team for a fabulous service. My husband really enjoyed his 60th party. The set-up of the marquee 2 days before the event was as smooth as could be, and once we got the lights the following day, it looked absolutely stunning - like a winter wonderland. Very helpful, nice guys and everything was perfect.

We won't hesitate to recommend the company to others or indeed use you again.

Thanks for your support and help

Kind regards

Rachel and Nick

10 August 2016

Hi Natasha,

I understand the plates and cutlery were picked up this morning. I just want to thank you and your colleagues for all your help with our order. I imagine for your business it would have been a small order. Nevertheless you were always warm and helpful with all our requests and I thank you for that. We are very appreciative. We had a wonderful day and would recommend you highly to anyone who needs a company like yours.

Many thanks

Warmest wishes.

Tina

7 August 2016

Dear Rob and Jonathan

I would like to thank you for the excellent arrangements that you made for our wedding reception at Hyde Park Gardens yesterday. Your men worked so well when they erected the marquee. They were polite, courteous and co operative. The setting was beautifully done. The weather was excellent. Quite sunny. and all the guests were impressed.

I would recommend your firm at any time.

Yours,

Dr Raj Chandran

2 August 2016

Dear Rob and Casablanca,

Just want to say big thank you for you hard work, our festival ground looks fantastic. All of your team work really hard in difficult conditions as it was very hot today. They have communicated with me at all times and show their professionalism and care throughout the day. And leadership was top class . Once agian thank you again delivering a huge task in very small time .

Thank you

S. Perera

28 July 2016

Hi Rob,

Thank you for the promised credit. We should have contacted you before the wedding but to be honest everything was a bit traumatic with builders still working until 9 pm the night before the wedding so we could not finish set up until the morning of the 4th!

We did not even realise the true impact of the lights until it was dark on the day. I do know James was pleased with everything else. The "vent" around the tree was brilliant in the hot weather and the storm we had on the night after we had dressed the marquee didn't damage anything at all.

We were all very grateful for a smooth set up in what must have been awkward circumstances for your team going through the house and I hope the removal went well.

Thanks again for all your help,

Regards,

Linda

26 July 2016

Hi Rob,

A big thank you for your help in arranging the marquees for our party. We think the event went really well and the marquees looked great. Thank you also to your colleagues that attended the party, they were great to work with - very helpful, professional and punctual.

Please do pass on my thanks to them. We look forward to working with you again in the future.

Kind regards,

Dolly

24 July 2016

Hi Rob

HUGE thank you to the Casablanca team for everything last week. You are all such a great bunch – so helpful and such a pleasure to work with.

Please pass my special thanks onto Marco and Tony, who were wonderful and so supportive, as ever. Look forward to doing it all over again next year! Have a great summer.

Very best wishes

George

21 July 2016

Hi Rob

Just to say that the marquee was lovely, thank you so much. Thank you again - had a lot of people asking about the marquee and recommended you to them.

Best wishes

Thank you!

Clare

21 July 2016

Dear Esa,

I haven't had an opportunity until now to email you just to say thank you so much for the recent equipment hire.

Everything was perfect and the event went brilliantly. I will definitely be using your services again and I will also be recommending you to anyone who needs to hire. In fact I will be giving your details to the school in Wood Green where my event was held, so they should be contacting you soon regarding hire.

I just wanted to say thank you again.

Have a great week.

Kind regards

Monica

19 July 2016

Becky and Jonathan,

Just a quick note to thank you both for that wonderful marquee. It fitted the awkward space perfectly and looked absolutely beautiful. It was suggested a number of time that we should keep it there permanently! Your guys were incredibly efficient, careful and nice, and the whole experience was a real pleasure.

Kind regards

Louise

15 July 2016

Dear Rob,

I know I told you earlier how impressed I was with Marcus and his team today but I wanted to put it in writing because I am so grateful to you and him for ensuring that the set up for our 40th party has been smooth and stress free. I have no experience of party planning (did you guess?!?) and to be looked after as well as we have been has been most reassuring! You took considerable time to come up with the right marquee, heating, furniture - the list goes on and on and were very patient with me! Marcus and his team were absolutely fantastic throughout the set up. The weather was dreadful today and yet the team remained cheerful; they were also very accommodating when it came to moving bits that were in the wrong place, fitting in with me being busy etc, etc. Marcus is very methodical in his approach - you feel that you are in good hands and he was meticulous in checking we had everything and, when he realised we didn't, quick to find a solution. All in all I feel that we have been very well looked after and I wanted to tell you that - please thank everybody who has contributed to the set up and pray for good weather!

Kind regards

Sophia

22 May 2016

Dear Jonathan, Tom and Natasha,

We wanted to thank you so much for the wonderful service we were given over the hire of the marque for our Wedding Anniversary. You have been so kind and easy to deal with on every occasion and that alone is enough to make us want to use you and tell friends about you if ever needed. I believe it was Tom who came and met my husband originally which was so great because we knew there would not be a problem. The men who erected it and took it down were great to. So thank you very much indeed. We are most grateful.

With kind regards,

Hugh and Ginny O'Connor

17 March 2016

Dear Rob,

I want to say just how pleased I was from start to finish with your service. The explanations, quote which you handled, the advance survey, the set up, the take down and the product itself were all first rate.

Thank you.

Nicolas

15 March 2016

Hi Rob,

Our event went really well thanks and we were extremely happy with the service – especially given the short notice and the weather!

Will be in touch soon I’m sure.

Thanks again.

Best wishes,

Kat

7 March 2016

Hello all,

I am sorry to not send this directly but as I am sure you will appreciate there was quite a large team involved in pulling together Friday’s Pcubed Rugby League Varsity Match.

I know even this distribution won’t cover everyone who played a part and I would be grateful if you could pass on my thanks and the thanks of the clubs to everybody in your respective teams for making the day the success that it was. I have emailed the HAC and reserved Friday 3 March 2017 for the 37th Varsity Match. I hope that you would like to be involved once again.

I will be in touch nearer the time.

Thank you again and best wishes,

Mark

7 March 2016

Hi Jonathan,

I know it’s a few weeks ago now, but I just wanted to to thank you and all your staff for what you did for us at this year’s Chinese New Year event.

It’s always a great pleasure working with your staff on site, and we also get many comments from other contractors (such as Ethix and SFM) on site who say the same thing about the Casablanca crew.

We understand it can sometimes be long, hard, cold and tiring working on site, but your staff are always extremely polite, diligent and ready to help in whatever way possible. Nothing is ever a problem for them, and believe me, this makes a big difference. We have at times had to work with people who don’t behave like this, who shout and get angry, so working with people who see themselves as part of a team, with a common goal to make the event as best as it can possibly be, is an absolute joy.

Please pass on mine and Matt’s thanks to Gabby, Tony, Marco and the rest of the team for all their efforts.

We're looking forward to working with them again in the near future.

Kung Hei Fat Choy!

Best regards,

Dean

12 February 2016

Hi Esa,

We have relied on Casablanca Hire to supply our catering equipment and marquees for all our client and press events for a number of years now. The team are always incredibly efficient and helpful. They are a pleasure to work with.

Kate Turner

10 February 2016

Hello Jonathan,

Just a short note to thank you for the very professional and friendly service we received from Casablanca. Although it was probably one of the smallest marquees you've had to deal with, the care taken both in putting it up and dismantling it was amazing. Please give Gabriel a special thank you for his friendliness and helpfulness.

Best wishes,

Barbara

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